Tell us a bit about you. e.g. are you native to Dunoon or have you moved here from elsewhere?
I was born and bred in Gourock and moved to Hunters Quay over 35 years ago. I was a time served apprentice at Ratho Print, which was a big Greenock based printers. That company sadly went under during the recession in the early 1980s. I managed to get a job at E & R Inglis Ltd of Dunoon just 3 days after losing my Ratho position and moved to Hunters Quay with my parents. I have worked in Dunoon ever since. I started off as a printer, worked up to print manager, then General Manager and finally Director of the Dunoon Observer and Argyllshire Standard.
E & R Inglis Ltd started out as a general printers over 140 years ago, so there is a great heritage here. Five years ago the commercial printing side of the business came up for sale and I purchased it, setting up Argyll Print & Design Ltd.
What sparked your business idea?
My farther started off as a composter in the Gourock Times and worked his way up to become editor of the Greenock Telegraph. My brother works in printing too, so I that feel my work is carrying on that family tradition.
What was the best piece of business advice you have been given and who gave it to you?
I think sticking to the principle that you have to keep your clients happy and work flexibly with people is the best advice.
What challenges have you faced to make use of online resources or promote your business digitally?
When we took over the business we had to develop a website, which we know now needs updating. We want to do that to make sure we communicate all the services we offer more clearly. For local trade we tend to communicate through Facebook, but this can be time consuming. We try to get people to use email as much as possible and we encourage people to pop in and see us, so that they can tap into our expertise in design and production.
Many people still don't realise our business is here, so we have updated our Google profile and continue to try and find new ways of connecting people to what we do.
What is unique or interesting about running a business here in Dunoon?
Dunoon is a small town and you can be in a bit of a business bubble here and if you gain a client you need to do the right thing by them. Local customers are loyal, which gives some security, but trying to grow work outside the Dunoon bubble is more challenging for small businesses.
Tell us the one thing about your business that you are most proud of?
We are proud to be providing great quality, cost-effective print and design services to local businesses and individuals while carrying on the long tradition of printing in Dunoon.
What changes do you think could help sustain and develop Dunoon as a place to do business?
Having business directory or some sort of portal where business and the general public can find out more about the local area, people and businesses would be pos
itive step forward. People are changing the way they access information, so there must be a better way for local businesses to connect to local people digitally.
What support do you think is missing for small businesses in the Dunoon Area?
The culture of trading locally has gone. People's employment has also changed. There are loads more people in this area who are self-employed, making things or offering services, but they are not always visible.
Making and manufacturing is really important to this area and there are some great examples of businesses doing this, including Argyll Smokery and Asgard Jewellery, both in Sandbank. I feel we need to do more to recognise the importance of these businesses, not only ones with premises also those working from home.
What are your key business goals over the next 12 months?
Our focus is on keeping going. Like most Dunoon businesses trading conditions are slow and we ai
m to provide our services for clients new and old throughout this difficult time.
To compliment our print services I have developed a new, complementary side to the business, Scott Embroidery, which offers uniform and workwear embroidery services to other businesses, clubs and schools. We can provide quality garments & embroidery all produced in house.
Promote your business. Tell people why we should come to you?
Don't waste time and money on online printing portals, when you can get high quality, locally produced printing and design services in Dunoon from Argyll Print and Design. We offer business stationery, flyers, posters, banners, t-shirt and uniform printing and embroidery. We can work with you to produce personalised cards and commemorative printing. We also offer specialist printing and binding services to artists and small scale producers. Simply contact us for more information. Keep it local!
Argyll Print and Design are based in Dunoon.
Visit: 84 John Street, Dunoon, PA23 7NS
t: 01369 701096